Contact Us

Have a question? Didn’t find the information you were looking for? Want to receive updates?

Please take a moment to contact us using the form below. If your message is urgent or time-sensitive, please call (800) 494-1049 to reach a member of our team. 

We’ll provide periodic updates on the Virginia Avenue Tunnel project as it progresses, so please let us know if you’d like us to provide periodic updates.

We have set up a community office at 861 New Jersey Avenue SE, open from 8 a.m. to 12 p.m. on Wednesday, to answer your questions, address concerns and handle claims.

You can also reach us at or call our office at (800) 494-1049.

For all news media inquiries, please call 1-855-955-NEWS (6397) and a media relations representative will respond as soon as possible or email at

We look forward to hearing from you.

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SMS Opt-in Form

If you’d like to receive VAT project updates to your mobile phone, please fill out the form below. To opt-out of this text alert service or be removed from the SMS text message distribution list, please text STOP to 95577. (Please note that any costs associated with your phone’s data/SMS plan, if your plan includes such charges, will apply to texts that you receive from CSX. Please contact your provider to confirm the terms of your service.)